Terms and conditions for renting Villa Celeste
§1 Validity of the GTC
(1) These General Terms and Conditions apply to contracts for the rental of the vacation home (Villa Celeste) for accommodation as well as to all other services and deliveries of the Provider rendered to the Guest. The services of the Provider are provided exclusively on the basis of these General Terms and Conditions. (2) Subletting or reletting of the provided vacation accommodation as well as its use for other than residential purposes require the prior written consent of the Provider. (3) Terms and conditions of the guest are only valid if they have been agreed upon in advance. Deviations from these terms and conditions are only effective if the provider has expressly confirmed them in writing.
§2 Booking/booking confirmation
Please enter booking requests via the booking request on our website or send them in writing to reservation@villa-celeste.com or call us. If we can provide Villa Celeste in the requested period, you will receive a written confirmation and the invoice. The reservation for Villa Celeste is final upon receipt of the booking confirmation and the immediate deposit (see §3).
§3 Payment terms
The deposit of 30% of the total amount is to be paid immediately upon booking. The remaining amount is due 30 days before arrival. In the event of late payment, we are entitled to charge the statutory interest on arrears, currently 5% above the prime rate. All further costs incurred in the course of collection shall be borne by the customer. The costs of payment, in particular in the case of transfers from abroad, shall be borne by the customer. All transfer charges are to be borne in full by the lessee, i.e. the full invoice amount is to be credited to our account free of charges. We accept payments by bank transfer, credit card or Paypal.
The tourist tax is included in the booking price.
A damage deposit will be charged - a pre-authorization of EUR 2,000 is due 1 day before arrival and will be released 2 days after departure.
§4 Check-in and check-out
On the day of arrival, the vacation home is available from 4 pm. Check-in is possible between 16:00 and 21:00. Self-check-in may be necessary from time to time, especially late at night. Claims for damages cannot be made if, exceptionally, the vacation home cannot be occupied punctually at 4.00 pm. The house must be vacated by 10 a.m. on the day of departure. The landlord reserves the right to charge for late departure. The dishes, glasses etc. must be cleaned and put away on the day of departure.
§5 Holiday home
The vacation home is handed over by the landlord in a tidy and clean condition with a complete inventory. Should defects be present or occur during the rental period, the landlord must be informed immediately. The guest is liable for any damage caused by him to the rented property, the inventory, e.g. broken crockery, damage to the floor or furniture. This also includes the cost of lost keys. The inventory must be treated with care and is only intended to remain in the vacation apartment. Moving furniture, in particular beds, is prohibited. The tenant is also liable for the fault of fellow travelers. Damage caused by force majeure is excluded from this. The contract may be terminated without notice if the vacation home is used in breach of contract, e.g. by subletting, over-occupancy, disturbance of the peace, etc., or if the full rental price is not paid. The rent already paid remains with the landlord. If liability insurance exists, the damage must be reported to the insurance company. The name and address as well as the insurance number must be communicated to the landlord.
§6 Pets
The accommodation of pets of any kind in the vacation apartment is only permitted with the prior written consent of the landlord. The Landlord shall charge a reasonable surcharge for the accommodation of pets. If animals are accommodated without the prior consent of the provider, the provider may charge a cleaning fee of up to EUR 100.00 (net).
§7 Stay
The subletting and subletting of the vacation home to third parties is not permitted. Passing on the rental agreement to third parties is not permitted. The tenant agrees to the general terms and conditions and the house rules of Villa Celeste. In the event of violations of the terms and conditions or the house rules, the landlord is entitled to terminate the tenancy immediately and without notice. There is no legal claim to repayment of the rent or compensation for damages.
§8 Cancellation of the trip
Cancellation must be made in writing. Please send an email to reservation@villa-celeste.com explicitly stating the name of the person who made the booking and the period of stay if you wish to cancel. In case of cancellation of the rental agreement, the tenant is obliged to pay a part of the agreed price as compensation. The amount of the refund of the agreed price depends on the time until the day of arrival and is calculated as follows: 100% of the advance payments made will be refunded if the cancellation is made 30 days before arrival or earlier.
It is recommended to take out travel cancellation insurance.
§9 Withdrawal by the landlord
In the event of withdrawal on our part, as a result of force majeure or other unforeseeable circumstances (e.g. accident or illness of the host) and other circumstances for which we are not responsible and which make fulfillment impossible, liability is limited to reimbursement of costs. The landlord can withdraw after the start of the lease without notice if the tenant disturbs other tenants despite warning or behaves contrary to the contract to such an extent that the immediate cancellation of the lease is justified.
§10 Liability of the landlord
The landlord is liable within the scope of due diligence of a prudent businessman for the proper provision of the rental property. Liability for any failures or disturbances in the water or power supply as well as events and consequences of force majeure are excluded.
§11 Use of Internet access via Wifi
11.1.Permission to use Internet access via Wifi
The landlord maintains Internet access via Wifi in his vacation home. He allows the tenant to use the wireless Internet access for the duration of his stay in the vacation home. The landlord does not guarantee the actual availability, suitability or reliability of the Internet access for any purpose. He is entitled at any time to allow other co-users to operate the WLAN in whole, in part or temporarily and to restrict or exclude the access of the tenant in whole, in part or temporarily if the connection is or was misused, insofar as the landlord must fear a claim as a result and cannot prevent this with ordinary and reasonable effort in a reasonable time. In particular, the lessor reserves the right to block access to certain sites or services via Wifi (e.g. sites glorifying violence, pornographic sites or sites with costs) at any time and at its reasonable discretion.
11.2.Access data
Use is by means of access security. The access data (login and password) may not be passed on to third parties under any circumstances. If the lessee wishes to grant third parties access to the Internet via the Wifi, this requires the prior written consent of the lessor and the acceptance of the provisions of this usage agreement by the third party, documented by signature and complete identification. The Lessee undertakes to keep his access data secret. The lessor has the right to change the access data at any time.
11.3 Dangers of Wifi use, limitation of liability
The tenant is informed that the Wifi only allows access to the Internet, virus protection and firewall are not available. The data traffic generated via the Wifi is not encrypted. The data can therefore possibly be viewed by third parties. The lessor expressly points out that when using the Wifi there is a risk that malware (e.g. viruses, Trojans, worms, etc.) can get onto the end device. The use of the WLAN is at the tenant's own risk. The Lessor assumes no liability for damage to digital media of the Lessee caused by the use of the Internet access, unless the damage was caused by the Lessor and/or its vicarious agents intentionally or through gross negligence.
11.4 Responsibility and release from claims
The lessee is responsible for the data transmitted via Wifi, the chargeable services used and the legal transactions not carried out. If the Lessee visits chargeable websites or enters into liabilities, the resulting costs shall be borne by him. He is obliged to comply with the applicable law when using the Wifi. In particular, he shall: not use the Wifi to access or distribute immoral or illegal content; not illegally reproduce, distribute or make accessible any copyrighted goods; this applies in particular in connection with the use of file-sharing programs; observe the applicable youth protection regulations; not send or distribute any harassing, defamatory or threatening content; not use the Wifi to send mass messages (spam) and/or other forms of illegal advertising for the Wifi by the Lessee and/or indicate a violation of this Agreement, this also extends to costs and expenses in connection with the claim or its defense. If the Lessee realizes or must realize that such infringement and/or violation exists or threatens, he shall inform the Lessor of the Holiday Home about this circumstance.
§12 House rules, general rights and obligations
The guest is obliged to comply with the house rules. Failure to comply with the following rules may result in the guest not being able to check in or being asked to move out of the villa (in this case, the rent already paid remains with the owner):
(1) No parties allowed
(2) From 13:00 to 15:00 and from 22:00 to 8:00, guests are requested to respect quiet hours. To avoid disturbances, television and audio equipment must be set to room volume.
(3) Guests are requested to adhere to the pool rules, which are displayed on a sign next to the pool.
(4) There is a general smoking ban at Villa Celeste.
(5) Bringing or accommodating pets is permitted after consultation and confirmation. The owner must ensure that the dog does not defecate on the garden property.
(6) Please handle the inventory stored in the villa with care (all furniture, pots, glasses, cups, appliances, TV remote controls, textiles). The guest is liable for any damage caused by him/her to the rental property, the inventory, e.g. broken dishes, damage to the floor or furniture. This also includes the costs for lost keys or parking licenses.
(7) Guests are requested to leave the kitchen tidy and with washed dishes and pots.
(8) Guests are requested to dispose of garbage in the house. Special waste garbage cans are provided in front of the house for this purpose. The bins will be placed on the street by one of our employees the evening before garbage collection. We will not enter the house.
(9) For the duration of the rental of the vacation home, the guest is obliged to keep windows and doors closed when leaving the vacation home and to fold up the sunshades.
(10) Subletting and renting the vacation home to third parties is not permitted. (11) Once a week, the gardener and the pool service will come to maintain the outdoor facilities. They will not enter the house. The day depends on the weather. The laundry service will only enter the summer kitchen to deliver cleaned laundry.
In case of violation of any of the above rules, the Provider may charge a fee of up to EUR 2,000.00 (net).
(12) The provider has a right of access to the vacation home at any time, especially in case of imminent danger. When exercising the right of access, the guest's interests worthy of protection are to be given appropriate consideration. The provider will inform the guest about the exercise of the right of access in advance, unless this is unreasonable or impossible under the circumstances of the individual case.
§13 Written form
There are no agreements other than those listed in this contract. No verbal agreements have been made. The general terms and conditions are accepted with the handing over of the deposit. §14 Severability clause Should one or more provisions of these terms and conditions be invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose pursued by the invalid provision.§15 Jurisdiction. For all disputes arising from the contractual relationship, the place of jurisdiction is Munich.